1 General information on the collection of personal data and contact data of the responsible persons
Your personal data (e.g. name, address, e-mail, telephone number, and the like) will be processed by us only in accordance with the provisions of the General Data Protection Regulation (GDPR). The following is responsible for the processing of personal data:
Straßganger Straße 295
8053 Graz, Austria
Tel +43 316 232400 - 0
Fax +43 316 232400 - 599
In order to keep security holes as small as possible, the website uses SSL or rather TLS encryption. Nevertheless, we point out that Internet-based data transmission has security holes, and seamless protection against attacks by third parties is therefore impossible.
It is not possible to use our site without giving personal data. There may be different rules for using individual services of our website, which are explained separately in that case in the following. To that extent, the following rules inform you about the type, scope and purpose of the collection, use and processing of personal data by the responsible persons.
2 Server data
For technical reasons, the following data, among others, which is transmitted to us or alternatively our webspace provider by your Internet browser, is recorded (so-called server log files):
- browser type and version
- operating system used
- website from which you visited us (referrer URL)
- website that you visited
- date and time of your access
- your Internet protocol (IP) address.
This anonymous data is stored separately from any personal data that you may give, the data therefore cannot be used to deduce information about a specific person. It is evaluated for statistical purposes to assure our Internet presence, the security, stability and functionality of the website and to be able to optimise our offers.
We use so-called cookies on our site to recognise the multiple use of our offer by the same user/Internet connection owner. Cookies are small text files that your Internet browser creates and stores on your computer. They are used to optimise our website and offers. They are mostly so-called “session cookies” that are deleted again at the end of your visit.
However, these cookies sometimes provide information in order to recognise you again automatically. This recognition is based on the IP address stored in the cookies. That way it is possible for us to optimise our offers and enable you to have easier access to our site. This partly also applies to our partner companies/advertising partners (cookies from third party providers) that help to make the Internet presence more interesting. Information on cookies from third party providers is provided in the following in individual paragraphs.
You can prevent the installation of cookies by configuring your browser accordingly; however, we point out that in this case you might not be able to use all the functions of this website to their full extent. The settings differ from browser to browser, which is why we ask you to look this up in the help information of your browser.
4 Registration function
We offer you the possibility to register yourself on our website. Data entered during the course of this registration, which is evident from the input screen of the registration form, is collected and stored exclusively for the use of our offer.
When you register on our site, we also store your IP address and the date as well as the time of your registration. This is used as protection on our part in case a third party misuses your data and registers on our website with this data without your knowledge. No data is forwarded to third parties. There is also no comparison of data collected that way to data that is possibly collected by us through other components of our site. Upon deletion of the registered account, your data is also deleted.
5.1 Sending newsletters to subscribers
We offer you the possibility to subscribe to our newsletter on our website. With this newsletter, we inform you at regular intervals about products, new features, offers/promotions, contests, etc. To be able to receive our newsletter, you require a valid e-mail address. We check the e-mail address that you enter to find out whether you are actually the owner of the given e-mail address, or alternatively the owner has authorised the receipt of the newsletter. This happens via an opt-in process in which you receive an e-mail with a confirmation link for confirmation of the given e-mail address. E-mail newsletters are only sent after activation of the confirmation link.
When you register for our newsletter, we store your IP address and the date as well as the time of your registration. This is used as protection on our part in case a third party misuses your e-mail address and subscribes to our newsletter without your knowledge. No other data will be collected by us. The data collected this way will be used exclusively for receiving our newsletter. No data is forwarded to third parties. There is also no comparison of data collected that way to data that is possibly collected by us through other components of our site. You can cancel the subscription to this newsletter at any time. You can find details on this in the confirmation e-mail as well as in each individual newsletter. When the newsletter is cancelled, your associated data will be deleted if no other retention periods exist.
5.2 Sending newsletters to existing customers
For the case that you provided us with your e-mail address during the course of purchasing goods or services, we reserve the right to regularly send information on offers that are similar to the purchased goods or alternatively services. This data processing is based on the justified interest in personalised direct advertising pursuant to Art. 6 para. 1 lit. f GDPR. If there was an objection to processing of the e-mail address for this purpose, then such newsletters will not be sent. If you object to having this newsletter sent in the future, you have the right to communicate this to us in writing to the given contact. After receipt of the objection, sending of this newsletter will be cancelled immediately.
6 Contact possibility
We offer you the possibility on our website to contact us via e-mail and/or a contact form. In this case, the information given by the user will be stored for the purpose of processing his or her contact and the technical administration required for this. No data is forwarded to third parties. There is also no comparison of data collected that way to data that is possibly collected by us through other components of our site. After completion of processing the inquiry, your data will be deleted again. This can be assumed if the content of the inquiry is clarified and there are otherwise no legal retention periods.
7 Web analysis services
7.1 Google Analytics
We use Google Analytics on our website. It is a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, subsequently referred to as “Google”. Google Analytics uses so-called “cookies”, which are text files placed on your computer and that way enable an analysis of your use of the website.
The information generated by these cookies, for example the time, place and frequency of your website visit including your IP address, is transferred to Google in the USA where it is stored.
We use Google Analytics on our website with an IP anonymization function. In this case, your IP address is truncated and thereby anonymized by Google in member countries of the European Union or in other states party to the Agreement on the European Economic Area,
Google will use this information for evaluating your usage of our website, for compiling reports about the website activities for us, and for providing further services in connection with website usage and Internet usage. Google may also supply this information to third parties, provided this is regulated by law, or to the extent that third parties process this data on behalf of Google.
According to its own information, in no event will Google associate your IP address with other data of Google. You can prevent installation of the cookies by configuring your browser software accordingly; however, we point out that you might not be able to use all the functions of our website to their full extent in this case.
Furthermore, Google provides a deactivation option for the most popular browsers, which gives you more control over which data Google records and processes. If you activate this option, no information on the website visit will be transmitted to Google Analytics. However, the activation does not prevent information being transmitted to us or other web analysis services possibly used by us. Additional information on the deactivation option provided by Google as well as on the activation of this option can be obtained using the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to this, there is the possibility of clicking the following link to save an “opt-out cookie”. This will ensure that there will be no recording and processing by Google Analytics in the future. It should be noted that this opt-out cookie applies exclusively to the browser and not to the domain. As soon as you delete cookies in your browser, this link has to be clicked again.
Deactivate Google Analytics:
8 Use of Google Maps
On our website, we use the Google Maps component of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, subsequently referred to as “Google”.
Each time the Google Maps component is called, Google saves a cookie in order to process the user settings and data when showing the page on which the Google Maps component is integrated. This cookie is usually not deleted when the browser is closed, but rather expires after a certain amount of time if it is not manually deleted by you first.
Use of Google Maps and the information obtained from using Google Maps are in accordance with Google’s terms and conditions of use
as well as the terms and conditions of business for Google Maps
9 Online marketing
9.1 Use of Google AdWords
Furthermore, we use the Google advertising tool Google AdWords for advertising on our website. As part of this, we use the Conversion Tracking analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, subsequently “Google”, on our website. If you are directed to our website via a Google ad, a cookie is stored on your computer. Cookies are small text files that your Internet browser creates and stores on your computer. These so-called “conversion cookies” lose their validity after 30 days and are not used for your personal identification. If you visit certain pages of our website and the cookie has not yet expired, we and Google can recognise that as a user, you clicked on one of our ads placed at Google and were forwarded to our site.
The information obtained with the help of the “conversion cookies” helps Google to prepare visit statistics for our website. Through these statistics, we find out the total number of users who clicked on our ad, and also what pages of our website were called afterwards by the respective user. However, we, or alternatively other advertisers that advertise using Google AdWords, do not obtain any information at all that will allow users to be identified personally.
You can prevent the installation of the “conversion cookies” through the respective setting of your browser, for example with the browser settings, which generally deactivate the automatic saving of cookies or specifically only block the cookies of the “googleadservices.com” domain. As an alternative, there is the possibility to permanently deactivate cookies for ad preferences by downloading and installing the browser plug-in available at the following link: http://www.google.com/settings/ads/plugin?hl=de.
10 Remarketing/Retargeting/Recommendation advertising
10.1 Facebook Pixel
We use Facebook Pixel of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”), on our website. This concerns a collection of the behaviour of users after the user has seen or clicked a Facebook ad. The background of this process is to analyse the effectiveness of Facebook ads for statistical and market research purposes and optimise any future advertising measures.
The collected data is anonymous for the company and cannot be used to draw any conclusions about the identity of the user. Facebook stores and processes the data in order to enable a connection to the respective user profile and so that Facebook can use the data later for its own advertising purposes in accordance with the Facebook data policy (https://www.facebook.com/about/privacy/). There is the option to enable Facebook and its partners to place ads on and outside of Facebook. A cookie can be saved on your computer for these purposes.
The given processing operations are carried out exclusively upon granting express consent pursuant to Art. 6 para. 1 lit. a GDPR. Consent may only be given for the use of Facebook Pixel by users who are at least 14 years old. If you are younger than the given minimum age, we request that you ask your legal guardian for permission.
As an alternative to this, there is the possibility of clicking the following link to save an “opt-out cookie”. This will ensure that there will be no recording and processing by Facebook in the future. It should be noted that this opt-out cookie applies exclusively to the browser and not to the domain. As soon as you delete cookies in your browser, this link has to be clicked again.
10.2 Google Remarketing
Cookies are small text files that are stored on your computer and which enable an analysis of the use of the website. This makes it possible for us to recognise our visitors as soon as these websites are called inside the Google Display Network. That way, ads can be presented inside the Google Display Network that are related to content that the user previously called on websites of the Google Display Network, which also use the remarketing function of Google. According to its own information, Google does not collect any personal data in the process. You can deactivate this function if you make the respective settings at http://www.google.com/settings/ads.
11 Use of reCAPTCHA
To protect input forms on our website, we use the reCAPTCHA service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, subsequently referred to as “Google”. By using this service, it can be differentiated whether the respective input has a human origin or is made abusively through automated machine processing.
According to our knowledge, the referrer URL, the IP address, behaviour of the website visitors, information on the operating system, browser and length of stay, cookies, presentation instructions and scripts, the input behaviour of the user as well as mouse movements in the area of the reCAPTCHA checkbox are transmitted to Google.
Google uses the information obtained that way in order to, among other things, digitise books and other printed products as well as to optimise services such as Google Street View and Google Maps (e.g. house numbers and street name recognition).
The IP address transmitted as part of reCAPTCHA is not combined with other data from Google, unless you are logged into your Google account at the time the reCAPTCHA plug-in is used. If you want to prevent this transfer and storage of data about you and your behaviour by Google on our website, you must logout of Google specifically before you visit our site or alternatively use the reCAPTCHA plug-in.
The information obtained by using the reCAPTCHA service is in accordance with Google’s terms and conditions of use:
12 Use of social share buttons with Shariff
We use the c't project Shariff on our website. Shariff replaces the usual share buttons of social networks and that way protects the surfing behaviour.
Shariff integrates these share buttons of the social networks on our website simply as a graphic that contains a link to the respective social network. By clicking the respective graphic, you will be forwarded to the service of the respective network. The Shariff button establishes the direct contact between the social network and our visitors only when the user actively clicks the share button. Only then will your data be transmitted to the respective social network. On the other hand, if the Shariff button is not clicked, there is absolutely no exchange between you and the social networks. You can find more information on the c't project Shariff at http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.
We integrate the following social networks on our website with Shariff:
[Please list the social networks that are used.]
13 Publication of job ads/online job applications
We store your data within the scope of legal storage requirements.
You can contact us free of charge for questions related to the collection, processing or use of your personal data and its correction, blocking, deletion or a revocation of permission that has been granted. We point out that you have a right to correction of incorrect data or deletion of personal data, if this claim does not contradict any legal obligations to retain data.
Muster-Datenschutzerklärung der Anwaltskanzlei Weiß & Partner