As soon as you report a support case, we will open a new ticket for you on our ticket system. Please supply all the information relevant to the support case in the following form.
You can find the serial number directly on the relevant sensor. Depending on the product, it starts in one of the following formats:
CALIPRI C40 001…CALIPRI C41 030…CALIPRI C42 046…CALIPRI Prime 055…CALIPRI C10 002…CALIPRI C11 027…CALIPRI C11 NG 051…CALIPRI C12 SH 050…CALIPRI C12 TH 049…CALIPRI RC220 040…
Always provide the sensor serial number, even if you have a problem with an auxiliary gage or a tablet PC, so that we can assign the issue accordingly.
We are happy to help you choose the right solution for your measurement task or take care of any support cases.
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